These terms and conditions apply to online courses listed under the "Online Courses" tab on our website. By accepting these terms and conditions, you also accept our general terms and conditions, which can be found here: Terms and Conditions - GTM Kompetanse

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Course participants can register through our website, via email or by accepting offers from GTM Kompetanse through our CRM system, either via email or SMS. Information on how to book courses, as well as prices, is available through our communication channels.

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When booking a course, the participant's information is automatically entered into our customer database. We process personal data in accordance with the Norwegian Personal Data Act and do not share customer information with third parties. You can request access to the information stored about you by contacting us at: post@gtmkompetanse.no .

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An online course is a course that can be completed online via PC, tablet or mobile phone. When a course is booked, a username and password are sent to the participant's email. Access to the course is valid for six months. If the course is not completed within this period, access can be extended by six months for an administration fee.

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Purchases are made at gtmkompetanse.no by placing an order and accepting these terms and conditions. When the order has been received, GTM Kompetanse will send an order confirmation to the email address provided in connection with the order. The order confirmation is a confirmation that GTM Kompetanse has received your order, and a confirmation that a binding agreement has been entered into.

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Invoices for online courses ordered must be paid within 7 days, unless otherwise agreed. Payment must be made regardless of when the participant completes the course. The customer cannot postpone payment until the course has been completed.

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Online courses/licenses purchased by businesses/entrepreneurs are not refundable.

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In the event of non-payment, the case will be transferred to our debt collection partner for further processing. The user account in the course portal will be closed. When opening a blocked user account in the course portal, a reopening fee of NOK 800,- excl. VAT per user account will be charged to the customer. Course certificates will not be issued to the participant(s) as long as payment is not made.

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All intellectual property rights to the course material, including copyright, ownership and trademarks, belong to GTM Kompetanse or relevant third parties. The course material may not be copied, distributed or modified without the written permission of GTM Kompetanse.

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If any of our online courses are provided by a third party, billing may sometimes be done directly from the relevant provider and not from GTM Kompetanse. In the case of courses provided by a third party, GTM Kompetanse is considered a course provider. The third-party provider is responsible for the course, course content and the issuance of certificates for completed courses. GTM Kompetanse has no responsibility for this.

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By accepting these terms and conditions, the Customer accepts that GTM Kompetanse uses third-party software providers in several of its systems through so-called "White Labeling". GTM Kompetanse, however, disclaims any liability for direct and indirect losses resulting from errors on a system hosted by GTM Kompetanse or a third party, or that a third party's server is down. GTM Kompetanse also disclaims any liability for third parties changing their service offerings, so that functionality that was present at the time of purchase is changed or removed. GTM Kompetanse shall, however, attempt to facilitate such that the Customer receives approximately the same functionality in another system.

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If additional documentation is required, for example for practical guidance, it is the responsibility of the client to ensure that the documentation is correct. We refer to the employer's responsibility according to the Regulations on the performance of work §§ 10-1, 10-2, 10-3 and 10-4 . It is the client's duty to familiarize themselves with the information found on our website about the courses.

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Once the course is completed, the participant will receive their course certificate via email. The course certificate is stored in our system, but it is recommended that participants also save or print the certificate for their own safety.

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Changes in functionality or user experience due to third-party software may occur. Liability related to this is regulated in GTM Kompetans' terms of agreement . Changes to the terms will be published on our website, and it is the customer's responsibility to stay updated on the changes.

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We ensure that the implementation of online courses is as user-friendly as possible, but it is the customer's responsibility to ensure that participants have sufficient technical competence to complete the courses.

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GTM Kompetanse does its best to ensure that course participants benefit from the courses, but we cannot guarantee specific results. The results depend on the participants' own effort and commitment.

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These terms and conditions are subject to Norwegian law. Any conflicts shall first be resolved through negotiations. If this does not lead to a resolution, the matter may be brought before the courts. The general terms and conditions of GTM Kompetanse also apply.

These terms and conditions apply to our webinars, classroom courses, and scheduled courses in our course calendar.

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Course participants can register for courses via our website, email or by confirming the offer from GTM Kompetanse through our CRM system, either by email or SMS. Information on how to book courses, as well as prices, will be available on our communication channels.

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When booking a course, the participant's information will automatically be registered in our customer database. We handle personal information in accordance with the Personal Data Protection Act and do not share information about our customers with third parties. You can access what information is stored about you by contacting us at e-mail: post@gtmkompetanse.no .

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Registration for courses is binding. For participation in webinars and physical courses, advance payment via invoice is required, regardless of when the course is held. Payment must be received by the due date to secure a place on the course. If payment is not made by the deadline, or the participant does not show up, the invoice will still be collected according to the due date. Course certificate/certification/digital certificate - will not be issued until the course fee has been paid in full.

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If any of our physical courses or webinars are conducted by a third party, invoicing may sometimes be done directly from the relevant provider and not from GTM Kompetanse. In the case of courses delivered by a third party, GTM Kompetanse is considered a course provider. The third-party provider is responsible for the course, course content and the issuance of certificates for completed courses. GTM Kompetanse has no responsibility for this.

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If a participant becomes ill, they will automatically be placed on the next available course. The participant is responsible for documenting illness and registering for a new course. GTM Kompetanse cannot guarantee that the course will be held at the same location as originally planned.

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GTM Kompetanse will do its best to conduct the courses according to the announced timeline, but in the event of illness of the instructor or insufficient registration, the course may be postponed to a later date. GTM Kompetanse is not responsible for any losses related to work stoppage or lost income for the customer as a result of such postponements. This also applies to minor delays on the course day that may occur due to unforeseen events.

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If there are specific competency requirements for taking the exam or receiving a course certificate, it is the customer's responsibility to ensure that the participant meets these requirements. However, the course participant may request pre-qualification. For pre-qualification, the necessary documentation of competency must be sent to us within one week (7 days) of the order date. In general, it is the customer's responsibility to familiarize themselves with the information available on our website regarding course bookings.

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For both physical courses and webinars, where participants have access to our learning system, access lasts for 3 months. This is also the total duration of the course, regardless of the actual duration of the physical courses or webinars, unless the course lasts more than 3 months. All assignments or documentation required must be uploaded and processed within this access period. For the Wet Room Course, participants must themselves ensure access to the Construction Industry's Wet Room Standard before the course starts.

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GTM Kompetanse will do its best to make the webinars as user-friendly as possible, but it is the customer's responsibility to ensure that participants have the necessary technical equipment and expertise to complete the courses.

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GTM Kompetanse will make reasonable efforts to ensure that participants learn and complete the courses, but cannot guarantee specific results. Results may vary depending on the participant's effort and commitment.

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These terms and conditions shall be governed by and construed in accordance with Norwegian law. Any disputes arising in connection with these terms and conditions shall be resolved through negotiations. If negotiations are unsuccessful, the dispute shall be settled in court. In addition, any specific terms and conditions for courses and webinars that appear in the order confirmation for the course in question, as well as the general terms and conditions for GTM Kompetanse, apply.