How to book a course
When ordering online courses, add the desired quantity to the shopping cart. If you order more, you will receive a participation form in the order confirmation, which you must fill out and send to us.
For webinars and classroom courses, please contact us directly.
Easy booking directly online – choose a course and sign up.
- Confirmation and course information will be sent automatically by email.
- For webinars or in-house courses – contact us.
Payment and invoice
We offer payment by card (VISA/Credit card) or invoice.
Our invoices have a 10-day payment deadline, unless otherwise agreed.
When purchasing online courses, you can choose your desired payment method directly at checkout.
For webinars and classroom courses, an invoice will be sent to the contact person's email address shortly after registration.
For classroom courses, the invoice must be paid before the start of the course in order for the participant to be able to participate.
Login details and course information will be sent directly to the participant(s). Course certificates or competency certificates will only be issued once payment has been registered.
Cancellation and change of course
We understand that plans can change, and you can therefore cancel or change your registration within given deadlines.
For classroom courses, cancellations must be made no later than 14 days before the course starts. If you cancel later than this, the course fee will be charged in full. If you wish to move your participation to a later course date, we will try to find an alternative solution if there is space available.
Separate terms and conditions apply to online courses and webinars:
- After you have received access to the online course, the course is considered delivered and cannot be canceled.
- If you have registered for a webinar, your registration can be changed or canceled free of charge up to 7 business days before the scheduled date.
All changes and cancellations must be made in writing – either via email or the contact form on the website.
Course certificates and certification
After completing the course, a course certificate is issued as documentation of completed training.
The course certificate will be sent electronically to the participant(s) or directly to the contact person once payment has been registered and all required course activities have been completed.
For courses leading to certification, separate requirements apply for validity and possible recertification. Most certifications have a validity period of 5 years, with a requirement for a refresher course or recertification before the period expires. Information about this is provided in the course description for each individual course.
Practical training
Some of our online courses include a practical component in addition to the theoretical training. This component is intended to ensure that participants apply their knowledge in practice, and is a requirement for receiving a course certificate.
All necessary information and documentation about the practical implementation can be found in your course room. It describes how the practice should be carried out, documented and confirmed by the responsible person in the company.
Access to online courses
After booking, you will have access to your online course via the course portal. Login details will be automatically sent to the participant's email address provided when booking.
Access to the course is normally valid for 3 months from the date of purchase, so you can complete the training at your own pace (this can be extended).
To get the best possible learning experience, a stable internet connection and updated browser for your chosen device is recommended.
In-house courses
We offer in-house courses that can be adapted to your business's needs, either as digital solutions or classroom teaching.
This provides the opportunity to gather your own employees for targeted training, focusing on relevant topics and practical examples from their working day.
Please contact us for a no-obligation conversation or quote - we will help you find the course solution that best suits your company.