Customer Satisfaction in the Course Industry – How We Work for Your Success

In the course and training industry, customer satisfaction is key to both quality and growth. At GTM Kompetanse, we are committed to ensuring that every participant and every company receives a safe, effective and targeted learning experience that truly makes a difference in everyday life.

Our principles for high customer satisfaction

• Personal follow-up: We take the time to understand your needs and goals, and tailor guidance and support accordingly.
  
  
• Available support: Our support team is always readily available for questions and assistance – before, during and after the course.
  
  
• Quality content: Our courses are developed in collaboration with industry experts and are continuously updated based on participant feedback.
  
  
• Documented competence: We ensure that all our courses provide a valid course certificate that meets government requirements and industry standards.

Continuous improvement based on feedback

We listen carefully to what our customers say – both during the courses and afterwards. Participant evaluations are the basis for how we adjust content, format and delivery. This process ensures that we always deliver relevant, up-to-date and practical training that meets industry requirements.

Courses focused on your success

Our experience shows that good training is not just about theory, but also about how the knowledge is applied in practice. That is why we place great emphasis on clear learning objectives, practical examples and interactive elements in all courses, whether online, webinar or classroom teaching.

See, for example, our popular Scaffolding Course 2–9 meters with fall protection , or our Lift Course (personnel lift) online course , where we combine thorough theory and the participant completes the practical part in their own company, adapted to the participants' work tasks.

How to make your business safer with us

• Choose the right course from our wide selection of courses at gtmkompetanse.no .
• Get quick access with our efficient registration process and personal follow-up.
• Gain documented expertise that is updated as needed, so that your company always meets government requirements.

Customer satisfaction is more than a goal for us – it is the very foundation for how we develop and deliver our courses. At GTM Kompetanse you get more than just a course certificate; you get a partnership that helps you perform safely and competently in your everyday work.